Shipping
UK domestic shipping
Shipping for the UK is £4.00 (Tracked Royal Mail)
From the day of your purchase, you will receive your items within 7 business working days, (Excluding: weekends & bank holidays).
We are not responsible if Royal Mail loses your parcel.
International shipping
Shipping is £10.
We only do international shipping to Belgium, Czechia, Italy, Luxembourg, Ireland, France, Germany, Sweden, Finland and Denmark.
You will receive your items within 12 business working days, (Excluding: weekends & bank holidays).
Any taxes, fees or duties are responsibility of the customer, so prior placing an order check if you will incur any charges.
We are not responsible if Royal Mail loses your parcel.
Returns
Returns & Exchange
UK & International Returns:
We currently do not do returns.
(But will be implementing soon!)
Queries
Problem with an order?
If there are any issues with your order then contact us and we will be happy to help with your queries.
Email: callaasterajewellery@gmail.com
You should hear a response in 3 days.
Note: Sometimes the email can end up in the spam / junk folder.